And this uncertainty is a daily challenge for your organisation.
It should be
- agile and resilient,
- innovative and efficient,
- digital and human,
- employee- and customer-centric.
We can help you meet these conflicting demands.
Agil and robust
The use of agile working methods, a trusting and open culture and leadership, and flat hierarchies based on a team organisation are essential prerequisites for an agile and robust organisation.
We are happy to work with you to create these conditions: suggesting and implementing appropriate agile tools and methods, conducting cultural audits and working with you on cultural change, or working with you to develop an appropriate form of team organisation that promotes an agile way of working.
Innovative and efficient
Bringing innovative products to market and continuously improving efficiency and business performance are prerequisites for the long-term competitiveness of your organisation. Achieving both is a matter of leadership and resource management. Only by fostering organisational ambidexterity through leadership and employees who can not only contribute to process improvement, but also generate new product ideas, will your organisation be able to achieve a sustainable balance between efficiency and innovation.
We can help you develop the right form of organisational ambidexterity and implement it in your organisation.
Digital and human
Automating and digitising processes is already part of most organisations’ digital strategy. However, the implementation of digital processes and tools will only be successful if your employees are actively involved.
In this case, change management can complement your digitalisation project in a meaningful way, ensuring that employees are fully involved in your digitalisation project at an early stage and that the necessary digital skills and openness for these projects are in place.
We are happy to work with you to develop a change management approach for your organisation’s digitalisation, covering communication, participation and training. In this way, your organisation will become digital and remain human.
Employee and customer focus
Your employees and customers are important stakeholders for your organisation. In the context of competitive markets and existing skills shortages, it is important for you as an organisation to be an attractive partner for both groups, with whom they can identify and feel connected. This requires a thorough understanding of the needs of your employees and customers, and their active involvement in new projects and key initiatives. Identification with the company’s values, mission statement and stated purpose will also help employees and customers identify with your organisation.
We are happy to be your competent partner in these matters as well. We can help you analyse the needs of your employees and customers, for example through design thinking workshops, and we can guide you through the process of developing a mission statement and values in your organisation.

Christiane Richter
Managing Director
of Conversio
more than 35 years of international experience in
- IT consulting and project management,
- change management and organizational development
in more than 50 companies of different industries and sizes, as well as in the financial sector and public administration.
more than 30 years of management experience with personnel responsibility as
- Managing Director of an ERP sales and consulting company,
- Director Integration and Change at one of the world’s leading IT service providers,
- IT Director Europe at a medium-sized group of companies with more than 20 European subsidiaries,
- Head of Product Management at a Berlin software company.
Psychologist, lecturer, certified project manager, Gestalt organization consultant, management coach and mentor.

Tanja Sürig
Consultant Change Management & Organizational Development
9 years of international professional experience, with Conversio since 2020,
M.Sc. Business Psychology, focus: Personnel and Organizational Psychology, B.A. Business Administration, Business Economist (IHK) and Industrial Clerk

Maximilian Schneider
Project Manager and PMO in the financial sector
with Conversio since 2017,
M.SC. FINANCE and M.SC. MANAGEMENT,
Business Analytics Nanodegree, Prince II Practitioner